Gulf Construction Online - Hitachi to equip excavators with ConSite solution

Excavators

Hitachi to equip excavators with ConSite solution

01 March 2020

Hitachi Construction Machinery Company intends to standard equip the ConSite service solution for protecting construction machinery through remote monitoring on three-tonne and larger mini-excavators from this year. The solution has hitherto been equipped on medium to large-sized hydraulic excavators.

Developing and equipping the communication terminal system for mini-excavators will enable Hitachi Construction Machinery to provide high value-added service solutions through ConSite, says the company.

Based on it Global e-Service which accumulates big data such as construction machinery operation and location information, Hitachi Construction Machinery has utilised IoT (Internet of Things) to continuously protect construction machinery through remote monitoring, provide the ConSite service solution to deliver data reports, and help customers reduce lifecycle costs.

“ConSite has hitherto been equipped on medium to large-sized hydraulic excavators, and the number of data report service contracts has exceeded the original plan to reach 139,000 contracts (as of the end of September 2019),” says a spokesman for Hitachi. “The service has received a high level of support from customers with a contract ratio of approximately 73 per cent of total unit sales.”

Because mini-excavators tended to be products designed with simple features to keep costs lower than medium to large-sized hydraulic excavators, Global e-Service was previously provided as an option to enable customers to view information about the operation and location of construction machinery.

“However, customers who own both mini-excavators and medium to large-sized hydraulic excavators strongly urged Hitachi Construction Machinery to equip ConSite on mini-excavators as well. These customers also had a deeply-rooted need to track the location of multiple pieces of equipment due to the fact that mini-excavators are frequently used in road construction and other urban civil engineering and customers operate and move them to various locations over a short period of time,” he explains.

In addition, rental company customers with a large number of mini-excavators have recently reported that the operation and location information concerning their construction machinery and the service that delivers data reports about problems detected in operational machinery is highly convenient for managing multiple pieces of equipment.

ConSite was developed to meet such demands. Equipping ConSite as a standard on mini-excavators will provide added value to customers in the growing compact machinery market, the spokesman says.