Gulf Construction Online - H&G’s kitchen app helps cut downtime

Facilities Management

Iranian Hospital has adopted a new dedicated kitchen mobile application

H&G’s kitchen app helps cut downtime

01 August 2024

Dubai’s Iranian Hospital has adopted a new dedicated kitchen mobile application from Dubai-based pioneering and technology-driven home maintenance specialist Hitches & Glitches (H&G), part of the Farnek Group. The app has been designed to improve the uptime and lifespan of its 36 kitchen appliances.

H&G’s new mobile application, which was developed in-house by Farnek’s smart FM solutions company Hitek, supports maintenance teams so that they can create a maintenance record for each kitchen appliance or asset. Over time, this identifies the extent and frequency of asset failure so that a predictive, preventative and corrective maintenance schedule can be set up.

With H&G’s support, which also includes quarterly planned preventative maintenance (PPM) services and reactive call outs, the hospital’s maintenance team will now be able to assess the life expectancy of kitchen assets and identify any under maintenance as well as over maintenance scheduling. That will help hospital management to reduce capital expenditure, as assets will have a longer life expectancy with regular maintenance and save money on urgent call outs.

“Given the 24/7 demand for catering, it is essential that any downtime is kept to an absolute minimum and predictive maintenance is clearly essential. Using advanced technology such as our kitchen app, supports the hospital’s technicians, to maintain their kitchen equipment in an efficient and cost-effective way,” said Zohaib Azhar, Director of Operations at Hitches & Glitches.

“Moreover, management can work out the actual cost of a particular asset over its working life. So, comparisons can be made between cheaper and more expensive equipment, including additional maintenance costs to ascertain the most cost-effective and efficient procurement policy,” adds Azhar.