Saturday 11 January 2025
 
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rammas

Dewa’s virtual employee Rammas answers 3.6m queries

Dubai Electricity and Water Authority’s (Dewa’s) virtual employee Rammas, which uses Artificial Intelligence (AI), has answered about 3.6 million enquiries from January 2017 to mid-June 2020. Dewa’s smart adoptio

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Dewa’s smart adoption rate reaches 95pc

Dubai Electricity and Water Authority (Dewa) said that the smart adoption rate for its services has reached 95% and customers completed over 2.5 million smart transactions in the first quarter (Q1) of 2020. Dewa has confirmed that

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Dewa’s smart adoption rate reaches 95pc

Dubai Electricity and Water Authority (Dewa) said that the smart adoption rate for its services has reached 95% and customers completed over 2.5 million smart transactions in the first quarter (Q1) of 2020. Dewa has confirmed that

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Dewa’s smart services adoption reaches 93pc

Dubai Electricity and Water Authority (Dewa) said that adoption of its smart services reached 93 per cent by the end of the first quarter (Q1) of the year. Dewa’s services are available round the clock through various channe

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Dewa’s smart services adoption reaches 93pc

Dubai Electricity and Water Authority (Dewa) said that adoption of its smart services reached 93 per cent by the end of the first quarter (Q1) of the year. Dewa’s services are available round the clock through various channe

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Dewa sponsors debut AI Everything Summit

Dubai Electricity and Water Authority (Dewa) is Gold Sponsor of the first AI Everything Summit hosted by the National Programme for Artificial Intelligence at the Dubai World Trade Centre from April 30-May 1. The summit brings tog

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Dewa sponsors debut AI Everything Summit

Dubai Electricity and Water Authority (Dewa) is Gold Sponsor of the first AI Everything Summit hosted by the National Programme for Artificial Intelligence at the Dubai World Trade Centre from April 30-May 1. The summit brings tog

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Dewa wins top award for AI-based customer service

Dubai Electricity and Water Authority (Dewa) has won the Big Innovation Award from the US-based Business Intelligence Group for its virtual service that answers customer queries using artificial antelligence (AI). Rammas is availa

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Dewa wins top award for AI-based customer service

Dubai Electricity and Water Authority (Dewa) has won the Big Innovation Award from the US-based Business Intelligence Group for its virtual service that answers customer queries using artificial antelligence (AI). Rammas is availa

More…

Dewa wins top award for AI-based customer service

Dubai Electricity and Water Authority (Dewa) has won the Big Innovation Award from the US-based Business Intelligence Group for its virtual service that answers customer queries using artificial antelligence (AI). Rammas is availa

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