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satisfaction

GEODIS achieves record customer satisfaction results

For the fifth year in succession, GEODIS has collaborated with Ipsos on an evaluation of customer satisfaction, establishing a Net Promoter Score (NPS).    Thanks to the many measures taken since 2020 to mee

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GEODIS achieves record customer satisfaction results

For the fifth year in succession, GEODIS has collaborated with Ipsos on an evaluation of customer satisfaction, establishing a Net Promoter Score (NPS).    Thanks to the many measures taken since 2020 to mee

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UAE second globally in shopping satisfaction: study

The UAE ranks second globally in shopping satisfaction, with 71% of consumers in the country making extensive use of digital features to enhance their shopping experiences, a recent survey revealed.    The s

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Ability to work anytime, anywhere key to job satisfaction

The ability to work anytime, anywhere is key to providing job satisfaction, according to a new report titled “Mobility, Performance and Engagement” from the Economist Intelligence Unit (EIU) and Aruba, a Hewlett Packard Enterprise co

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Dubai Courts achieves 99pc partners’ satisfaction rating

Dubai Courts has achieved a 99 per cent score in partners' satisfaction rating last year, according to a survey.   A survey conducted by the Suggestion and Complaint Section of Dubai Courts’ Strategy an

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Lexus named top brand in US customer satisfaction

Lexus has finished first overall in the American Customer Satisfaction Index Automotive Report.    The annual report was based on owner feedback of vehicles purchased up to three years ago, said a statement.

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Dubai Courts advances 11 places in customer satisfaction

Dubai Courts has been ranked ninth in the ‘Customer Satisfaction’ category under the ‘Dubai Government Excellence Program 2015,’ climbing 11 places up from the previous year. The progress is a result of the

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UAE digital govt tops in ‘citizen satisfaction’

The UAE’s digital government has been ranked first in citizen satisfaction and third overall in a study conducted by Accenture, according to a report. The country was beaten by topper Singapore and runner-up Norway in the st

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Renault 'tops customer satisfaction' in Saudi

Renault is among the top two car brands in Saudi Arabia in terms of customer satisfaction, said a statement quoting a ministry report. The Ministry of Commerce and Industry’s (MCI) mid-year report on car industry customer se

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Drydocks World scores high with clients

Drydocks World, a Dubai-based maritime service provider, has received an overall customer satisfaction rating of 96 per cent from its clients. The satisfaction questionnaire covered 29 distinct areas including health, safety and e

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