Benefit, Bahrain’s innovator and leading company in Fintech and electronic financial transactions service, has made several security enhancements to the BenefitPay application with the aim of enhancing user experience.

 

The latest enhancements include prompting users to deactivate the BenefitPay account used on their old phone before activating it on their new device, as this step contributes to enhancing user safety and security, while limiting electronic fraud risks.

 

Ahmed AlMahri, Head of Benefit’s Business Development and Services Department, said: “We recently modified the activation mechanism of the BenefitPay application in a new phone, as the new procedure requires that the user first cancels the activated account on the old phone before proceeding to install the application on the new phone, by selecting the Deactivate feature in the Settings menu on the old device.”

 

He added: “In the event that the old phone is not available for any reason or due to formatting the old device, the customer must visit Benefit's customer service centre at the company's headquarters in Seef District, where the deactivating process will be completed by a qualified employee after verifying the customer's identity. This measure is taken to ensure security and compliance with consumer identity verification regulations in order to protect them from fraudsters.”-- TradeArabia News Service