Dubai Islamic Bank (DIB) has chosen IBM Consulting as its services provider to accelerate its data transformation journey and help the bank to build a robust foundation and data roadmap.

 

IBM Consulting is implementing a design-led, data-driven approach for DIB by leveraging the IBM Garage, a proven, collaborative method to help clients accelerate digital transformation. 

 

By facilitating accelerated innovation, providing access to specialised skills and cutting-edge technologies, DIB will unlock multiple use cases while ensuring regulatory compliance. IBM and DIB have also built a customer journey analytics engine to serve as foundation for AI and Machine Learning models. 

 

Customer retention

Designed to support customer retention and allow more personalised offers to its customers, these models will also allow DIB to deliver enhanced digital services to its customers across different channels. 

 

Noman Rasheed, Chief Information Officer at DIB, said: “As DIB accelerates its data transformation journey, we recognise the need to leverage industry-leading expertise to underpin our ongoing data and integration transformation efforts. IBM Consulting has been an important partner in delivering strategic services over the years, and we are proud of our achievements thus far. We look forward to continuing our journey of innovation and business transformation together."

 

“This programme is a significant milestone in our long-standing relationship with DIB. We are delighted to lead DIB’s data transformation journey using our deep expertise in banking and capabilities in data, integration and cloud transformation, as the bank continues to lead the way to be the most progressive Islamic financial institution in the world, while also responding to the market’s changes and evolving needs.” said Bishu Panigrahi, Managing Partner, Gulf, Levant and Pakistan at IBM Consulting.-- TradeArabia News Service