Sohar International has been conferred the 'Fastest Growing Retail Banking Bank Oman 2023' Award by the World Business Outlook Awards. The bank has been chosen for its strong financial figures, exceptional performance, expanding customer base, innovative products and services, advanced digitalisation strategies, and unwavering commitment to customer-centricity.

 

Khalil Salim Al Hedaifi, Chief Retail Banking Officer at Sohar International, said: "In a dynamically evolving market, customer trust and loyalty become unique competitive advantages – ones that Sohar International has been able to leverage. This award is a testament to the same. 

 

“While focusing on attaining sustainable growth for our retail segment, we continue to adopt a customer-centric approach, enhance the digital experience for our clients, innovate our portfolio, and customise our offerings according to customer needs. Through these strategies, Sohar International will remain steadfast in delivering an elevated retail banking experience."

 

Service excellence

Sohar International has achieved remarkable success by prioritising service excellence and unwavering customer focus in an era of rapid digitalisation and innovation. 

 

Al Hedaifi added: "Winning this award isn't a culmination of our efforts – it is a source of inspiration to push the boundaries and set new benchmarks. As an established leader in retail banking in the Sultanate, Sohar International, while charting new avenues for growth, will pioneer new developments in the banking industry and aid in the socio-economic progress of the nation."

 

The awards, organised by World Business, place a strong emphasis on industry mastery, leadership capabilities, industry value or net worth, impeccable strategies for success, and potential on an international forum. Each company is analysed on several parameters by an expert panel that undertakes rigorous research and data findings.-- TradeArabia News Service