Bahrain's Al Salam Bank launches e-signature service
MANAMA, December 24, 2023
Bahrain-based Al Salam Bank said it had recently introduced an e-signature service through DocuSign, a renowned service provider, in a move that will enable clients to complete virtual banking transactions without needing to visit a physical branch.
The launch reinforces the bank’s ongoing sustainability efforts and commitment to being a digitally native financial institution.
The signing ceremony took place at the bank’s headquarters in the presence of Mohammed Buhijji, the Head of Retail Banking, Semiha Hasan, the Senior Account Manager, Middle East office of DocuSign, and members of senior management from both institutions.
With its new e-signature feature, Al Salam Bank ensures that clients benefit from a faster, seamless, and more efficient customer experience.
By increasing paperless transactions, the bank maintains eco-friendly, sustainable operations, further supporting its commitment to launching environmental, social and governance (ESG) initiatives.
Buhijji said: "As a digitally-driven bank, we strive to deliver simplified services that improve our clients’ banking experience. The introduction of the e-signature feature will help execute various banking transactions with minimal paper waste and eliminate the need for clients to be physically present at the branch."
"This new service will also connect approving authorities seamlessly, generate automatic reminders, and track clients’ statuses safely and securely. We continue to embed digital innovation across all financial transactions, with a goal to elevate our products and services for our diverse client base," he added.