Enova, a joint venture between Majid Al Futtaim, a leading mall developer and leisure pioneer in the region, and Veolia, a global leader in optimised resource management based in France, said it has won the 2019 UAE Facility Management Services Customer Value Leadership Award.

A leading player in the UAE's facility management market, Enova offers a comprehensive range of digitally enabled services to maximize the customer experience.

By routinely demonstrating savings and guaranteeing results on contractual, technical and financial KPIs, the Majid Al Futtaim venture is seen as one of the most trusted FM brands regionally.

Enova won the top honours at the  2019 Frost & Sullivan Middle East Best Practices Awards Banquet held yesterday (December 11) at Atlantis, The Palm in Dubai.

Frost & Sullivan Awards are presented to companies that demonstrate best practices across industries and also in recognition of their innovation, commitment, technological innovation, customer service, and successful business strategies.

Lauding Enova for the award, Abhay Bhargava, the director, Industrial Practice, Frost & Sullivan, said: "It has set a great precedent of how companies in the region can innovate for growth, to maximize the customer experience and value. Enova has successfully incorporated key FM industry enablers into its business model, including a focus on workplace management, smart technologies, and energy management (EM) services."

"This innovative approach has facilitated them to achieve growth within the emerging ESCO, healthcare, and transportation sectors, leading to constant growth and continuous increase in revenue. Enova differentiate themselves by leveraging technology implementation through their digital suite, including the hyper vision platform ‘Hubgrade’, enhanced analytics presented through (super) dashboards, and an app that provides real-time data on energy consumption and facilities," stated Bhargava.

"Enova has been successfully empowering customers to optimize their facilities and avail a better experience, reducing their carbon footprint and enhancing the life of their assets," he added.

On the win, CEO Renaud Capris said: "It is a great honour to receive this award from Frost & Sullivan and be recognized for our continued efforts to expand our capabilities, as well as digitalizing our services for the benefit of our customers."

"Employing the latest innovations in smart technology and making full use of enhanced analytics, we help our clients to not only optimize the energy usage of their facilities, save costs, and extend the life of their assets, but also create a healthy and safe living environment for all to enjoy," he added.-TradeArabia News Service