Johnson Controls, a global leader for smart and sustainable buildings, has announced the launch of its new flexible service suite for its customers in the Middle East and Africa (MEA) region. 

 

The new service suite will leverage Johnson Controls OpenBlue1 digital technology to power remote and contactless services, in combination with its 130 years of expertise in green building services. 

 

With more than 20 unique customisable options to cater to rising demands for Smart, Healthier, and Safer buildings, the new offering will be available in MEA from October 2020.

 

To address the needs of the region's market, the new unique service suite offers flexibility and brings digital capabilities to front line service delivery personnel and customers. 

 

These enhanced capabilities allow the remote monitoring and management of a comprehensive range of HVAC, controls and fire under any circumstances, including emergencies and during a pandemic, said the statement from Johnson Controls. 

 

The new service suite is underpinned by significant investments in cybersecurity by Johnson Controls, which has earned the internationally recognized ISASecure Secure Development Lifecycle Assurance certification for its product development practices, it added.

 

Rolando Furlong, the Vice President and General Manager, MEA at Johnson Controls, said: "Touchless remote services, flexible infrastructure and focus on sustainability are developing needs in today's rapidly changing market landscape."

 

"Our enhanced comprehensive services will deliver superior value to our customers, optimizing operating costs and providing peace of mind," he noted.

 

By providing more enhanced offerings, customers can select service tiers that best meet their needs from a comprehensive suite of service solutions across four tiers: Optimum, Expert, Enhanced or Essential.