UAE-based facilities management group Farnek said one of its key subsidiaries, Hitek, has secured a major contract from Swiss five-star luxury 7132 Hotel to provide its ground-breaking hospitality solution and property management system (PMS). 

 

An innovative digital solutions company Hitek will be deploying its Flexiguest PMS, with a state-of-the-art mobility app, which was developed in-house by the group's top architects, will not only digitalise the hotel’s guest journey from the initial reservation through to check out, but it can also interface with the hotel’s property management system. 

 

This hospitality platform offers guests a whole suite of services, from uploading travel documents to ordering limousines, housekeeping, room, and concierge services. 

 

It can also send automated electronic updates and alerts to guests, as well as e-registration documents, e-invoices and e-receipts, all in one convenient space, it stated. 

 

"Being a luxury Swiss hotel, we are not only focused on offering our guests an outstanding experience, but we are also focused on sustainability," remarked Remo Stoffel, the owner of 7132 Hotel, Vals.  

 

The 7132 (which was inspired by the town’s postcode) is close to the Alpine hamlet of Vals, in the Canton of Grisons and comprises three properties, the 7132 Hotel, the House of Architects by 7132 and 7132 Glenner. 

 

The property includes three spa suites and twelve spa deluxe rooms with en-suite steam rooms and deluxe double and single rooms. Each room comes with unobstructed and stunning views of the Swiss Alps. 

 

The top floor is taken up by three penthouse suites measuring 90 sq m each, designed by the celebrated Japanese architect Kengo Kuma. 

 

"One notable aspect of Flexiguest is a unique feature that can estimate the carbon emissions generated by any guest during their stay and provide them with a cost, should they wish to offset their carbon footprint," he stated.

 

According to him, the hotel also offers two in-house restaurants, the 7132 Blue Bar, two boardrooms and two meeting rooms for incentives and events. The associated and celebrated 7132 Thermal Baths are accessible directly from the hotel’s spa area.

 

The House of Architects by 7132 offers guest rooms designed by internationally renowned architects such as Peter Zumthor, Tadao Ando and Thom Mayne. 

 

The 7132 Glenner, located just one kilometre from the Vals Ski Lift, features a ski school, a restaurant and bar, a hot spring bath, and a spa centre, it stated.

 

Javeria Aijaz, the Managing Director of Hitek, said: "The benefits of Flexiguest to the 7132 Hotel are clear. It will help improve guest satisfaction by providing a seamless pre-arrival and check-in procedure, which will appeal to their high-profile guests.

 

"In addition, during their stay, they can make any housekeeping, concierge, F&B or spa requests via the app, and because Flexiguest manages secure online payments, guests can settle bills without needing to visit reception to check out, enhancing their comfort, convenience and privacy," remarked Aijaz.

 

"The 7132 Hotel is also looking at other sustainability solutions in Hitek’s portfolio, such as PowerTek, a comprehensive and data-driven energy performance monitoring tool that can support hotels with efficient measuring, tracking, monitoring and benchmarking of energy and water consumption and waste management," he added.-TradeArabia News Service