Johns Hopkins Aramco Healthcare (JHAH) has been honoured for the second time its global leadership in patient-centred healthcare, and has ranked among 117 healthcare organisations worldwide, and among fewer than 10 in Saudi Arabia.

Planetree Gold Certification for Excellence in Person-Centred Care for the second time, highlights JHAH’s commitment to providing a healthcare environment that prioritises the preferences, values, and needs of our patients, families, staff, and broader community.

This certification, said JHAH, highlights its steadfast focus on ensuring patient comfort and engagement at every stage of the care process.

Planetree Gold Certification represents the highest level of recognition in person-centred care, highlighting JHAH’s commitment to providing a healthcare environment that prioritises the preferences, values, and needs of our patients, families, staff, and broader community.

This certification highlights our steadfast focus on ensuring patient comfort and engagement at every stage of the care process.

By integrating evidence-based practices, patient feedback, and collaborative care models, JHAH continues to set new standards in healthcare delivery through a comprehensive, integrated approach that aligns with Vision 2030’s goals of providing high-quality, accessible care for all.

Dr Michael Walsh, CEO of Johns Hopkins Aramco Healthcare, said: “Receiving Planetree Gold certification for the second time is a testament to our unwavering commitment to providing exceptional, patient-centred healthcare.

“This recognition reflects our mission to deliver healthcare that combines clinical excellence with a deep focus on the unique needs of each patient and their family.

“At Johns Hopkins Aramco Healthcare, we continually strive to innovate and keep pace with advances in healthcare, ensuring the comfort and well-being of our patients is at the heart of every decision we make.

“This achievement also demonstrates our team’s commitment to providing an environment that not only cares for patients and their families, but also empowers and respects them, making them the centre of their healthcare journey.”

The certification was awarded after a rigorous lived experience validation of person-centred care practices and culture at Johns Hopkins Aramco Healthcare, focusing on key areas such as the quality of patient-provider interactions, access to healthcare information, and the physical environment of healthcare.

JHAH excelled in several areas, including effective communication between patients and healthcare providers, high levels of staff engagement, and advanced policies such as no-shows and shared medical records.

These practices have contributed to a collaborative care environment where patients and their families are empowered to participate actively in decision-making.

“Planetree certification is the only award that recognises excellence in person-centeredness across the continuum of care,” said Michael Giuliano, President of Planetree.

“This gold certification signals to patients and community that JHAH is an organisation where staff collaborate with patients and their families, and where patient and family comfort, empowerment, and well-being are essential components of delivering high-quality clinical care.” – TradeArabia News Service