Frost & Sullivan's recent analysis of the global airline digitalisation market finds that major airlines globally have committed to migrating a majority of their information technology (IT) infrastructure to a cloud infrastructure within the next decade. 

 

Increasing touchless passenger experiences, optimising internal processes, improving customer outreach through personalisation, and enhancing ancillary revenues (derived from services such as baggage fees and seat selection) are some of the key drivers of the airline digitalisation market, which is estimated to reach $35.42 billion by 2030, surpassing the pre-pandemic level by 2025.

 

Senior Research Analyst, Aerospace & Defence Practice at Frost & Sullivan, Abhilash Varkey Abraham said: "In the coming decade, technology giants are projected to play a major role in enabling workload migration to cloud infrastructure for airlines and major airline IT providers. Niche start-ups utilising next-generation technology to solve specific airline challenges are gaining traction in the industry."

 

He added: "The development and implementation of next-generation technologies, rapid advances in consumer technology, and utilisation of internet of things (IoT), Big Data, and machine learning (ML) to collect and analyse large amounts of data are transforming processes in the industry."

 

From a regional perspective, Asia-Pacific is expected to remain the largest revenue contributor in 2030, while North America will be the fastest-growing region. 

 

Legacy airlines that were in various phases of migrating their workloads to the cloud before the pandemic are expected to continue once the industry begins recovering.-TradeArabia News Service