Dubai Electricity and Water Authority (Dewa) has revealed that it will not purchase paper, which means refraining from using 8.5 million sheets of paper for 2020 in line with the Dubai Paperless Strategy.

The strategy aims to use advanced technology to build an integrated paperless government framework. The move translates Dewa’s pioneering efforts in digital and smart transformation.

“Dewa’s advanced digital infrastructure and its commitment to keeping pace with the latest technologies of the Fourth Industrial Revolution have accelerated the automation of procedures for both customers and employees,” said Saeed Mohammed Al Tayer, MD & CEO of Dewa.

“Dewa provides all its services through digital channels, which enables customers to complete their transactions anytime, anywhere. This saves time and effort as well as protects the environment and conserves natural resources.”

Dewa is one of the leading organisations in implementing the Dubai Paperless Strategy. It has cut its paper usage by 82% in the Large Entities category in Dubai Government. Smart adoption of Dewa’s services reached 96% by the end of May 2020.

In addition to providing all of its services via smart channels, Dewa adopts the latest solutions, technologies and applications to facilitate and accelerate the completion of procedures digitally without the need to use paper.

The Smart Office app provides employees with 197 services including internal approvals, enabling employees to draft, document, and follow up on official documents to get needed approvals through the Smart Document feature, among other features.

Accessing the Smart Document through computers, tablets and smartphones, has avoided emissions of around 84 tonnes of carbon dioxide. Over 4,000 employees are currently using Smart Documents for automation of forms and their communication needs. – TradeArabia News Service