Astra Tech (Astra), a leading UAE consumer technology group, has signed a partnership with Etihad Airways, the national airline of the UAE, to enable customers to book flights through Botim. 

 

Botim is the Mena region’s leading VoIP (Voice over Internet Protocol) solution, which was recently relaunched as an Ultra app. The partnership was signed at the Arabian Travel Market, between Etihad CEO Antonoaldo Neves and Astra Tech’s Founder, Abdallah Abu Sheikh. 

 

With this partnership, Astra Tech and Etihad are providing customers with a fresh and hassle-free approach to booking flights. Through the Botim GPT module developed by Astra Tech, flights and other travel-related services are integrated into the Botim app, offering a convenient and innovative way for customers to book Etihad flights.

 

Evolving needs

The partnership aims to enhance the travel experience for customers by focusing on promotions and financing solutions, underscoring the companies' steadfast commitment to delivering innovative and customer-focused solutions that meet the evolving needs of today's travellers. Working together, Etihad and Astra Tech will provide customers with a comprehensive and integrated travel experience that simplifies the process of booking flights and accessing other travel-related services. The integration of flights into the Botim app enables customers to enjoy a more convenient and all-inclusive travel experience, making it easier than ever before to plan their travels.

 

Neves said: “This partnership provides a unique opportunity to launch flight bookings on Botim, a communications platform that families and friends use to stay connected. By integrating flight bookings into the application, Etihad becomes a part of the conversation, making it convenient for guests to book flights without leaving the platform. 

 

“Additionally, the integration of new payment options, including installment plans, simplifies the booking process for customers. Etihad is committed to staying at the forefront of the constantly evolving digital landscape by exploring and adopting innovative solutions, such as GPT-enabled flight bookings, to deliver the best possible experiences to its guests.”

 

Sheikh said: “This partnership will allow us to offer a never-seen-before feature to Botim users. We are revolutionising the way people will book flights by making it as easy as asking a question. This represents our ability to connect people, not only virtually but physically, all around the world using the latest technology in artificial intelligence.”-- TradeArabia News Service