Bahrain International Airport (BIA) has been awarded the ‘Best Airport Staff in the Middle East 2024’ from Skytrax for the second year in a row at the 2024 World Airport Awards, the most prestigious accolades for the airport industry, voted for by customers in the largest annual global airport customer satisfaction survey.

Gulf Air Group (GFG) Chairman Zayed R Alzayani, and Bahrain Airport Company (BAC) Chief Executive Officer, Mohamed Yousif AlBinfalah, received the award on behalf of Bahrain International Airport (BIA) at the awards ceremony held at the 2024 Passenger Terminal Expo in Frankfurt, Germany.

Additionally, Zayed R. Alzayani and Mohamed Yousif AlBinfalah have received the latest Five-Star Airport Rating, which was awarded to the airport for the third consecutive time in recognition of its dedication to optimizing performance and attaining the highest levels of its operational excellence.

Gulf Air Group (GFG) Chairman Zayed R Alzayani congratulated all the employees of Bahrain International Airport (BIA) and Bahrain Airport Company (BAC), saying: “In Gulf Air Group, we take immense pride in our dedicated BIA team, particularly our Bahraini competencies.

“Their remarkable commitment to delivering a distinctive and seamless travel experience to visitors and passengers transiting through Bahrain International Airport is commendable.

“BIA is the central asset of the Kingdom of Bahrain’s aviation sector, which receives great support from His Majesty King Hamad bin Isa Al Khalifa, and benefits from the close follow-up of His Royal Highness Prince Salman bin Hamad Al Khalifa, the Crown Prince and Prime Minister.”

He also said: “Gulf Air Group is strongly committed to empowering its Bahraini workforce and investing in human capital, providing them with the necessary knowledge and skills to remain at the forefront of global industry standards.

“This strategic focus aims to cultivate the next generation of leaders within Bahrain's aviation sector. The recent achievement of reaching a Bahrainisation ratio of up to 90% across all departments of Bahrain Airport Company (BAC) is a source of great pride.

“This noteworthy milestone is the result of a series of carefully planned initiatives launched over the past years.”

BAC Chief Executive Officer Mohamed Yousif AlBinfalah, said: “I extend my heartfelt congratulations to our strategic partners for their ongoing support of Bahrain Airport Company's diverse programs and initiatives, which have been instrumental in the remarkable regional and global accomplishments of Bahrain International Airport.

“At Bahrain Airport Company, we are thrilled to announce that our exceptional BIA staff has once again been honoured with this prestigious award by Skytrax, marking their second consecutive win, and adding to the impressive roster of global accolades since the commencement of the airport’s operations in 2021.

“This achievement is a testament to the collective spirit of Team Bahrain that guides all our partners as we relentlessly pursue excellence in customer satisfaction, striving to consistently raising the bar and setting new industry standards.”

Edward Plaisted, CEO of Skytrax, said: “We congratulate Bahrain International Airport for their success in winning this important award for 2024, which is a fabulous recognition of the quality of staff service provided across all of the customer facing areas in the airport.” – TradeArabia News Service