Rixos Premium Dubai, the luxury resort in Jumeirah Beach Residence, has promoted three outstanding employees to key managerial positions in recognition of their dedication, expertise, and exceptional value to its operations.

While Assistant Revenue Manager Zeliha Kaplan will now head the revenue operations, Dipu Pillai has risen from the position of Assistant Maintenance Manager to handle engineering operations, and Salman Khan will now lead the front office operations.

Kaplan, who has been part of the Rixos family for over two decades, has demonstrated a unique style of leadership, strategic thinking, and a profound understanding of industry dynamics, during her tenure as Reservations Manager.

Her dedication to optimising revenue streams and adept management of the reservations team have been instrumental in the hotel’s success.

With her proven track record, she exemplifies the core values of Rixos Premium Dubai, making her the perfect fit for this pivotal role.

New Maintenance Manager Pillai’s tenure at Rixos Premium Dubai, which stretches back to 2016, has been marked by dedication, technical expertise, and proactive approach to maintenance. He has ensured the operational efficiency of the hotel’s facilities by implementing preventative maintenance programmes, and fostering a culture of safety.

Khan has over 13 years of progressive hospitality management experience in the Middle East. He will now head the Front Office team in delivering outstanding guest experiences at Rixos Premium Dubai.

Salman has been a vital part of the Front Office and Guest Relations team, and has consistently demonstrating dynamic leadership and a positive approach to guest service.

His dedication, proficiency, and commitment to guest service excellence have defined his career at Rixos Premium Dubai, a statement said.

Turgay Erdogan, the General Manager of Rixos Premium Dubai said, “We are thrilled to recognise the outstanding contributions of Zeliha, Dipu, and Salman with these well-deserved promotions.

“Their dedication, expertise, and leadership have been instrumental in our continued success, and we are confident that in their new roles, they will continue to drive excellence and innovation, further enhancing the guest experience at Rixos Premium Dubai.” – TradeArabia News Service