The Pearl Lounge at Bahrain International Airport (BIA) has won the prestigious APEX World Class by Yates+ award for 2025, in recognition of its commitment to delivering a superior guest experience focused on safety and well-being, sustainability, and exceptional food and beverage offerings.

Bahrain Airport Company (BAC), the operator and managing body of Bahrain International Airport (BIA), said this recognition places The Pearl Lounge among an elite group of only four airport lounges worldwide to receive this award in the inaugural year of the lounge category.

This announcement was made at the Bahrain International Airshow, held under the patronage of His Majesty King Hamad bin Isa Al Khalifa, from November 13-15, 2024.

The APEX World Class by Yates+ award programme, now in its fourth year, celebrates the highest standards of airline and airport lounge excellence, focusing on key aspects of the modern traveller experience.

The rigorous selection process involves a comprehensive audit by Yates+ (Yates and Partners), a leading guest experience consultancy; peer review by Associate Professor Dr Maxwell Winchester of Victoria University and Copenhagen Business School; and a thorough evaluation of Net Promoter Scores (NPS) and customer reviews.

BIA Chief Executive Officer, Mohamed Yousif AlBinfalah, said: “This prestigious recognition by APEX World Class by Yates+ award is a testament to our dedication to providing an exceptional guest experience at The Pearl Lounge.

“It reflects the passion and hard work of our team, who strive every day to create a truly world-class environment for our travellers, reflecting our key to success, which is deeply rooted in our commitment to creating remarkable and unforgettable experiences for every visitor.” – TradeArabia News Service