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MG Motor Middle East launches regional call centre Talk2MGIn a move to bolster customer service and satisfaction, MG Motor Middle East has launched a regional Call Centre (600 55 1924). This initiative aligns with MG's mission to deliver high-quality service More… |
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Sinnad and Benefit partner for call centre operationsSinnad, a subsidiary of Bahrain’s Benefit Company and a licensed payment service provider and third-party processor, has announced that Benefit has joined the call centre operated by Sinnad to elevate customer experience. Th More… |
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Dubai Police gets ISO certification for call centreThe Dubai Police General HQ has secured the ISO 18295-1:2017 (Call Center Management System) Certification, making it the first police institution in the UAE to receive this accolade. The certificate was awarded by Bureau V More… |
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Dubai RTA Call Centre wins lifestyle, transport awardsDubai’s Roads and Transport Authority (RTA) has won the Best Government Call Centre (Lifestyle) Award as well as the Best Industry Call Centre (Transport) Award of INSIGHTS Middle East. The awards saw intense competition bet More… |
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Solidarity launches new call centre serviceSolidarity, one of the largest insurance companies in the kingdom, has announced the launch of its new call centre service. Solidarity has launched its state-of-the-art call centre in collaboration with Invita to devote a highly q More… |
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Mobily expands call centres with Saudi staffMobily, a top telecom provider in Saudi Arabia has expanded its call and customer care centres in Jeddah and Dammam to accommodate the newly recruited Saudi employees. This comes only five weeks after Mobily announced it was start More… |
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Mobily expands call centres with Saudi staffMobily, a top telecom provider in Saudi Arabia has expanded its call and customer care centres in Jeddah and Dammam to accommodate the newly recruited Saudi employees. This comes only five weeks after Mobily announced it was start More… |
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Dubai RTA handles over 1m calls during H1Dubai Roads and Transport Authority’s (RTA) Call Centre has received 1,022,421 calls during the first six months of 2018, with the average response time per call clocking 14 seconds; which compares well with the targeted period of 20 secon More… |
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Dubai RTA handles over 1m calls during H1Dubai Roads and Transport Authority’s (RTA) Call Centre has received 1,022,421 calls during the first six months of 2018, with the average response time per call clocking 14 seconds; which compares well with the targeted period of 20 secon More… |
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Elaf opens new all-woman call centre in JeddahElaf Group, a Sedco Holding Group company and a leading provider of travel, tourism, and hospitality services, has inaugurated a qualified female workers supported call center as part of a community communication efforts to provide exceptional h More… |
