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Etihad Airways, e& UAE to boost loyalty programmes, destination marketingEtihad Airways, the national airline of the UAE, and e& UAE, the telecommunications arm of global technology group e&, have signed a memorandum of understanding (MoU) to explore key areas of cooperation. This collaboration aims More… |
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Etihad Airways, e& UAE to boost loyalty programmes, destination marketingEtihad Airways, the national airline of the UAE, and e& UAE, the telecommunications arm of global technology group e&, have signed a memorandum of understanding (MoU) to explore key areas of cooperation. This collaboration aims More… |
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Moro Hub, Genesys to transform cloud-based experienceMoro Hub, a subsidiary of Digital Dewa, has teamed up with Genesys, a global cloud leader in AI-powered experience to transform customer engagement and contact centre operations. The partnership was signe More… |
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AD Ports Group enhances customer experienceAD Ports Group, the leading facilitator of global trade, logistics and industry has completed a number of initiatives under The Abu Dhabi Programme for Effortless Customer Experience. It is a pioneering new model that enables effortless custom More… |
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AD Ports Group enhances customer experienceAD Ports Group, the leading facilitator of global trade, logistics and industry has completed a number of initiatives under The Abu Dhabi Programme for Effortless Customer Experience. It is a pioneering new model that enables effortless custom More… |
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Customer experience is number one brand differentiator: KPMGCustomer experience has overtaken price and product as the number one brand differentiator, says the 2022 global annual Customer Experience Excellence (CEE) survey by KPMG Saudi Arabia. “Today&rsquo More… |
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Customer experience is number one brand differentiator: KPMGCustomer experience has overtaken price and product as the number one brand differentiator, says the 2022 global annual Customer Experience Excellence (CEE) survey by KPMG Saudi Arabia. “Today&rsquo More… |
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Sharjah Airport wins ACI’s customer experience accreditationSharjah Airport said it has received recognition under ACI’s Airports Customer Experience Accreditation Program, securing its leading position among eight top airports in the Middle East that possess this accreditation. More… |
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Emirates invests over $2bn to enhance on-board experienceEmirates is investing over $2 billion to enhance its inflight customer experience, including a massive programme to retrofit over 120 aircraft with the latest interiors, plus an array of other service improvements across all cabins starting in 2 More… |
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Programme for Effortless Customer Experience launchedAbu Dhabi has launched a pioneering model to provide world-class, effortless customer experiences across the government and position the emirate as a leader in government customer experience. The Abu Dhabi Prog More… |
