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Air France deploys WhatsApp for customer serviceAir France has embarked on WhatsApp to offer a free communication channel to interact with customers. The service is available seven days a week in 22 countries and in four languages (French, English, Italian, Brazilian/Portuguese). More… |
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Hitches & Glitches revamps UAE customer service unitDubai-based home maintenance specialist Hitches & Glitches (H&G), has adopted a new strategy for its burgeoning customer service division. The company has introduced relationship managers that will be given a specific portfolio of loya More… |
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Hitches & Glitches revamps UAE customer service unitDubai-based home maintenance specialist Hitches & Glitches (H&G), has adopted a new strategy for its burgeoning customer service division. The company has introduced relationship managers that will be given a specific portfolio of loya More… |
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Nakheel Home Rental opens new customer service centreNakheel Home Rental, the residential leasing arm of master developer Nakheel, has opened a new customer service centre to showcase its full range of properties across Dubai and, as a special inaugural offer, it is giving a month’s free r More… |
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Noon expands customer service operations in KSANoon.com, the region's homegrown digital marketplace, has expanded its customer service operations in Saudi Arabia, creating hundreds of jobs for local Saudi youth. Noon's customer service operations are driven by a local More… |
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Ford Direct Markets makes key Mideast appointmentsFord Direct Markets has announced two key strategic appointments to its leadership team in the Middle East for its Customer Service Division and Lincoln Operations. Nicolas Lory has been appointed as the Ford Customer Service Divi More… |
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Dewa adds unique features to customer serviceDubai Electricity and Water Authority (Dewa) has added several innovative features for its consumption verification request service, using multi-resource scheduling and master data management. Customers can now use the new ‘ More… |
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Dubai RTA reopens 3 customer service centresDubai’s Roads and Transport Authority (RTA) is reopening three customer happiness centres at Umm Al Ramoul, Deira and Al Barsha, as well as 21 service provider centres, starting from April 30. Meanwhile, RTA will maintain fu More… |
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Dewa launches smart app for customer serviceDubai Electricity and Water Authority (Dewa) has launched its smart app on the Huawei store to give customers a seamless experience by combining several steps and reducing the hassle of searching and browsing. On logging in, custo More… |
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Dewa launches smart app for customer serviceDubai Electricity and Water Authority (Dewa) has launched its smart app on the Huawei store to give customers a seamless experience by combining several steps and reducing the hassle of searching and browsing. On logging in, custo More… |
