Kanoo Travel today announced the adoption of Microsoft Azure to run its Krystal Point-Of-Sale platform in the cloud leading to a greater tractability to expand and grow their businesses.

At the same time, the company will be able to develop systems on-site for large corporate clients to make ticket sales easier thus guaranteeing unparalleled customer service.

Commenting on this announcement, Praveen Gandhi, executive general manager at Kanoo Travel said: “We are pleased to adopt Azure platform. Running Sabre Krystal Point-of-Sale on Azure has resulted in enormous flexibility, enabling us to take a big step forward not only in terms of innovative development for the company, but also in consolidating and growing the business.”

As Azure provides round the clock services and assured high performance; consistently supporting millions of transactions simultaneously, Kanoo Travel now has a fully operational ticketing platform via cloud and greater mobility consequently enabling ticket purchase from any location.

Sherif Tawfik, country general manager for Microsoft Bahrain and Oman congratulated Kanoo Travel on their decision to move to cloud computing using Azure. He said: “Microsoft is committed to provide businesses with latest technology innovations that help them increase their productivity and grow their businesses in a timely and cost-effective manner. Azure is continuously investing in the latest infrastructure technologies, with the aim to provide our customers and partners in Bahrain and around the world with high reliability, operational excellence, cost-effectiveness, environmental sustainability and a trustworthy cloud experience.”

Kanoo Travel is one of the largest travel companies in the Middle East with a team of travel specialists operating a network of over 140 offices in the region and globally, providing comprehensive and specialized corporate and leisure travel services in collaboration with over 30 principal international carriers.
 
Sanjeev Lalwani, divisional IT manager, Kanoo Travel, said: “Running Krystal Point-Of-Sale from the cloud gives us enormous flexibility and enables sales agents to issue tickets from different locations. However, finding a hosting platform that could provide connectivity all across the Middle East and in some parts of Europe was difficult. When we looked at Azure, we realised it could meet all of our needs in terms of flexibility and capability.”

Microsoft Azure comfortably handles traffic peaks and ensures consistent response times with guaranteed performance metrics while integrating on-premises back office credit checking and billing systems into the cloud based Krystal. This ensures high availability and great flexibility for field sales teams. Setting up of new outlets takes shorter time as they are no longer hampered by hardware and technical requirements enabling the IT team to focus on expanding business-related IT implementations and developments without added complexity. - TradeArabia News Service